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Shipping
In-Transit Times
- Next-Day Ground
- 2-Day Ground
- Air Only
Shipping Times & Cost
We try as hard as we can to reduce shipping costs for our customers. We offer discounted weekday shipping to some parts of the United States. To see if your order qualifies for discounted shipping, type the "ship to" zip code into the text box below.
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Shipping Information
End of Day
End of Day means that FedEx will not guarantee a specific deadline for arrival. The package is simply committed to arrive on the day specified. Technically, the box could arrive as late as midnight - although most orders generally arrive between 10am-6pm under normal circumstances.
If you absolutely must have delivery before a certain time of day, please either upgrade to Priority Overnight service (if a commitment time is available for your zip code) or schedule the box to arrive a day early.
Your Order
Because nearly all of our products are perishable, shipping them takes thought and careful planning. We've come up with our own fresh pack system that keeps perishables cool in transit for at least 48 hours. We take care to arrange your seafood in specialized boxes designed to keep your order in top-notch condition. There is a $10.95 fee for packing materials. The packing materials charge is waived for VIP customers on orders over $100.
Cut-off Times
Cut-off time for orders is 4:00 p.m. EST, Monday through Friday. Please call 1-410-968-3167 to check availability and to place your order by phone during regular business hours. Orders may be placed over the Internet at any time, day or night.
Delivered-by Times
Guarantee times may vary depending on "ship-to" zip code.
FedEx
All orders are shipped via FedEx. Our customers may visit the FedEx website at www.fedex.com, or call them toll-free at 1-(800)-PICK-FEDX.
Saturdays
Saturday delivery is available in most areas. Saturday deliveries may be shipped using FedEx 2nd Day Air or FedEx Priority Overnight® service. In addition, there is a $15.00 surcharge for all Saturday deliveries. When requesting Saturday delivery to rural areas, please call in advance to check availability.
Hawaii and Alaska
Saturday delivery is available in most areas. Saturday deliveries may be shipped using FedEx 2nd Day Air or FedEx Priority Overnight® service. In addition, there is a $15.00 surcharge for all Saturday deliveries. When requesting Saturday delivery to rural areas, please call in advance to check availability.
Packaging
All orders are shipped in insulated Styrofoam boxes and refrigerated using gel packs and/or dry ice. There is a $10.95 fee for packing materials. The packing materials charge is waived for VIP customers on orders over $100.
Live Crabs
Live hard crabs and live soft crabs delivered outside of a next-day ground area must be shipped using FedEx Priority Overnight® to ensure fresh delivery.
Steamed Crabs
Steamed hard crabs cannot be shipped using FedEx 2nd Day Air.
More than One Bushel
Orders of more than 1 bushel of hard crabs must be placed separately. If you would like to order more than 1 bushel, you may do so by placing a separate order for each bushel. Applicable shipping charges will be applied to each order.
Non-Perishables
Orders consisting of only non-perishable items may be shipped FedEx Ground for $7.95.
Gift Cards
Gift Cards are shipped free via USPS or delivered instantly by email.
Order Tracking
Customers can track their orders from the Track Order page. Order tracking is for orders going FedEx only. Gift cards shipped via USPS won't have tracking availability.
Shipping FAQs
Do you ship your products?
Yes, we use FedEx to deliver our products to all 50 U.S. states. Due to customs restrictions on perishables, we're currently unable to ship outside of the U.S. For more info on shipping, including pricing.
What time will my box arrive using Economical Ground service delivery method?
Fedex commits Ground by "End of Day". There is no committed time for that service. Most boxes arrive by late afternoon but by their guidelines delivery is on-time even if it occurs in the evening. If you need a time-sensitive delivery please choose Priority Overnight or ship the box to arrive the day before you need it.
What is FedEx Ground, and why isn't it available for everybody?
Fedex Ground delivers the package via their trucking network (as opposed to Air which uses airplanes to expedite). Our perishable packages must deliver within 48 hours to arrive in good condition, therefore the cheaper Fedex Ground service is available to all zip codes in Fedex's network that will make it by truck in 2 days or less.
Still Have Questions?
Call us during regular store hours, 9:00 AM until 5:30 PM ET, Monday through Friday at 410-968-3167. After hours, please use the Contact Us form at the bottom right to send us a message and we'll get back to you promptly.
Contact 410-968-3167